Identify product page abandoners and send personalized, multi-stage browse abandonment journeys.
Deliver perfectly executed welcome series that roll out the red carpet for new subscribers and prime them for their first purchase.
Automatically send price drop alerts to the customers who are most likely to act on them.
Recognize and react to churn signals - using your customer data to deliver an offer at the perfect moment.
Trigger post purchase journeys that automatically recommend a perfect set of complementary items.
Trigger special offers for your best customers when they cross thresholds for total spend, purchase frequency, or RFM score.
Trigger based on customer milestones to increase loyalty and drive conversion.
Trigger perfectly timed reorder emails when a customer is about to run out of a consumable SKU.
Trigger based on subscriber lifetime milestones, renewal dates, new subscription events, cancellation and more.
Map every touchpoint of your customer journey using our intuitive visual journey builder.
Use our intuitive segment builder to assemble the perfect group of customers—no matter what your criteria are. Dynamic segments ensure that things are kept up-to-date automatically.
Have a question about the platform? Real humans standing by 24x7.
Capable folks answer the phone M-F from 9-5 EST.
Find the right product docs - wherever you are in the platform.
Anyone on your can team can build sophisticated, on-brand emails that will render perfectly on any device.
Create reusable blocks for common template elements and use them across the channel.
Pre-built components enable personalized recommendations based on purchase history and browsing data.
Inject catalog top sellers, new products, complementary products, and more.
All of your emails will render perfectly across mobile & desktop.
Send authenticated email from any domain or subdomain.
High-volume senders can quickly spin up dedicated sending infrastructure.
Authenticate your Rejoiner emails with SPF, DKIM & DMARC.
Control daily send caps by trigger or customer.
Track the health of your domain reputation and sending infrastructure using Google Postmaster Tools and other ISP feedback loops.
Validate incoming email addresses in real-time to prevent bots, spam traps and grey lists from joining your list.
Prune inactive subscribers out of your list using custom rules unique to your business model.
Enable subscribers to curate their own experience with content or frequency preferences.
Find the perfect email with our suite of testing tools. Run A/B tests in individual emails, entire journey branches, or broadcasts.
Send two variations of an email to your audience to find out which one performs better.
Send a test to a small percentage of your audience, wait, then send the winner to everyone else.
Get answers to your revenue attribution questions effortlessly (especially when your boss asks).
Never forget to tag a campaign with UTMs again. Easily override the default tagging structure.
Configure custom attribution windows based on click-through, view-through, and lookback window.
Build custom reporting views with the metrics you care about.
Tie attributable revenue and engagement back to specific customers.
Confidently send newsletters, promotions and content to your audience to build trust and drive conversions.
Build re-sends into every broadcast to drive incremental revenue from a single piece of creative.
Never worry about sending to the same customer twice if combining multiple segments or lists.
Verify your audience size, send times, subject lines & preheaders prior to send.
Easily send your team test emails to QA prior to production launch.
Our mission is to create a single system of record for the customer, and that means integrating with other best-in-class eCommerce tools.